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MacBinary | 1995-03-09 | 2.1 KB | [ TEXT/ttxt]
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You can browse this item here: How to Report Problems
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MacBinary II, inited, Thu Mar 9 10:05:08 1995, modified Thu Mar 9 10:05:08 1995, creator SimpleText, type ASCII, 1554 bytes "How to Report Problems" , at 0x692 332 bytes resource
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MacBinary 2
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id metadata key value macFileType [ TEXT] macFileCreator [ ttxt]
hex view +--------+-------------------------+-------------------------+--------+--------+ |00000000| 00 16 48 6f 77 20 74 6f | 20 52 65 70 6f 72 74 20 |..How to| Report | |00000010| 50 72 6f 62 6c 65 6d 73 | 00 00 00 00 00 00 00 00 |Problems|........| |00000020| 00 00 00 00 00 00 00 00 | 00 00 00 00 00 00 00 00 |........|........| |00000030| 00 00 00 00 00 00 00 00 | 00 00 00 00 00 00 00 00 |........|........| |00000040| 00 54 45 58 54 74 74 78 | 74 01 00 00 00 00 00 00 |.TEXTttx|t.......| |00000050| 00 00 00 00 00 06 12 00 | 00 01 4c ab 84 c9 a4 ab |........|..L.....| |00000060| 84 c9 a4 00 00 00 00 00 | 00 00 00 00 00 00 00 00 |........|........| |00000070| 00 00 00 00 00 00 00 00 | 00 00 81 81 fc 2b 00 00 |........|.....+..| |00000080| 48 4f 57 20 54 4f 20 52 | 45 50 4f 52 54 20 50 52 |HOW TO R|EPORT PR| |00000090| 4f 42 4c 45 4d 53 20 28 | 69 66 20 79 6f 75 20 68 |OBLEMS (|if you h| |000000a0| 61 76 65 20 61 6e 79 29 | 0d 2d 2d 2d 2d 2d 2d 2d |ave any)|.-------| |000000b0| 2d 2d 2d 2d 2d 2d 2d 2d | 2d 2d 2d 2d 2d 2d 2d 2d |--------|--------| |000000c0| 2d 2d 2d 2d 2d 2d 2d 2d | 2d 2d 2d 2d 2d 2d 2d 2d |--------|--------| |000000d0| 0d 0d 57 65 20 77 65 6c | 63 6f 6d 65 20 74 72 6f |..We wel|come tro| |000000e0| 75 62 6c 65 20 72 65 70 | 6f 72 74 73 2d 2d 69 66 |uble rep|orts--if| |000000f0| 20 79 6f 75 27 72 65 20 | 68 61 76 69 6e 67 20 64 | you're |having d| |00000100| 69 66 66 69 63 75 6c 74 | 69 65 73 0d 6d 61 6b 69 |ifficult|ies.maki| |00000110| 6e 67 20 73 6f 6d 65 74 | 68 69 6e 67 20 77 6f 72 |ng somet|hing wor| |00000120| 6b 2c 20 77 65 20 77 61 | 6e 74 20 74 6f 20 6b 6e |k, we wa|nt to kn| |00000130| 6f 77 20 61 62 6f 75 74 | 20 69 74 2e 0d 0d 48 6f |ow about| it...Ho| |00000140| 77 65 76 65 72 2c 20 62 | 79 20 74 61 6b 69 6e 67 |wever, b|y taking| |00000150| 20 74 68 65 20 65 78 74 | 72 61 20 66 65 77 20 6d | the ext|ra few m| |00000160| 69 6e 75 74 65 73 20 74 | 6f 20 70 72 6f 76 69 64 |inutes t|o provid| |00000170| 65 20 61 73 0d 6d 75 63 | 68 20 69 6e 66 6f 72 6d |e as.muc|h inform| |00000180| 61 74 69 6f 6e 20 61 73 | 20 70 6f 73 73 69 62 6c |ation as| possibl| |00000190| 65 2c 20 79 6f 75 20 63 | 61 6e 20 61 6c 6c 6f 77 |e, you c|an allow| |000001a0| 20 75 73 20 74 6f 20 61 | 6e 73 77 65 72 0d 79 6f | us to a|nswer.yo| |000001b0| 75 20 6d 6f 72 65 20 71 | 75 69 63 6b 6c 79 20 61 |u more q|uickly a| |000001c0| 6e 64 20 61 63 63 75 72 | 61 74 65 6c 79 2e 20 20 |nd accur|ately. | |000001d0| 53 6f 20 77 68 65 6e 20 | 79 6f 75 20 72 65 70 6f |So when |you repo| |000001e0| 72 74 20 61 0d 70 72 6f | 62 6c 65 6d 2c 20 61 6e |rt a.pro|blem, an| |000001f0| 79 20 70 72 6f 62 6c 65 | 6d 2c 20 70 6c 65 61 73 |y proble|m, pleas| |00000200| 65 20 74 72 79 20 74 6f | 20 69 6e 63 6c 75 64 65 |e try to| include| |00000210| 20 61 73 20 6d 75 63 68 | 20 6f 66 20 74 68 65 0d | as much| of the.| |00000220| 66 6f 6c 6c 6f 77 69 6e | 67 20 69 6e 66 6f 72 6d |followin|g inform| |00000230| 61 74 69 6f 6e 20 61 73 | 20 70 6f 73 73 69 62 6c |ation as| possibl| |00000240| 65 3a 0d 0d 31 2e 20 20 | 57 68 61 74 20 6d 6f 64 |e:..1. |What mod| |00000250| 65 6c 20 4d 61 63 69 6e | 74 6f 73 68 20 79 6f 75 |el Macin|tosh you| |00000260| 20 68 61 76 65 2c 20 68 | 6f 77 20 6d 75 63 68 20 | have, h|ow much | |00000270| 6d 65 6d 6f 72 79 2c 0d | 61 6e 64 20 77 68 61 74 |memory,.|and what| |00000280| 20 73 79 73 74 65 6d 20 | 76 65 72 73 69 6f 6e 20 | system |version | |00000290| 79 6f 75 20 61 72 65 20 | 72 75 6e 6e 69 6e 67 2e |you are |running.| |000002a0| 0d 32 2e 20 20 57 68 61 | 74 20 6b 69 6e 64 20 6f |.2. Wha|t kind o| |000002b0| 66 20 6d 6f 64 65 6d 20 | 79 6f 75 20 68 61 76 65 |f modem |you have| |000002c0| 2e 0d 33 2e 20 20 48 6f | 77 20 79 6f 75 72 20 6d |..3. Ho|w your m| |000002d0| 6f 64 65 6d 20 73 65 74 | 74 69 6e 67 73 20 61 72 |odem set|tings ar| |000002e0| 65 20 63 6f 6e 66 69 67 | 75 72 65 64 2e 0d 34 2e |e config|ured..4.| |000002f0| 20 20 57 68 65 72 65 20 | 79 6f 75 20 61 72 65 20 | Where |you are | |00000300| 64 69 61 6c 69 6e 67 20 | 28 4e 65 77 20 59 6f 72 |dialing |(New Yor| |00000310| 6b 20 43 69 74 79 2c 20 | 4c 6f 6e 67 20 49 73 6c |k City, |Long Isl| |00000320| 61 6e 64 2c 0d 57 65 73 | 74 63 68 65 73 74 65 72 |and,.Wes|tchester| |00000330| 2c 20 61 20 6c 6f 63 61 | 6c 20 6e 75 6d 62 65 72 |, a loca|l number| |00000340| 29 2e 0d 35 2e 20 20 49 | 66 20 74 68 65 20 70 72 |)..5. I|f the pr| |00000350| 6f 62 6c 65 6d 20 68 61 | 73 20 65 76 65 72 20 6f |oblem ha|s ever o| |00000360| 63 63 75 72 72 65 64 20 | 62 65 66 6f 72 65 2c 20 |ccurred |before, | |00000370| 6f 72 20 69 66 20 69 74 | 27 73 0d 74 68 65 20 66 |or if it|'s.the f| |00000380| 69 72 73 74 20 74 69 6d | 65 20 79 6f 75 27 76 65 |irst tim|e you've| |00000390| 20 73 65 65 6e 20 69 74 | 2e 20 20 49 66 20 69 74 | seen it|. If it| |000003a0| 27 73 20 6f 63 63 75 72 | 72 65 64 20 62 65 66 6f |'s occur|red befo| |000003b0| 72 65 2c 0d 64 6f 65 73 | 20 69 74 20 68 61 70 70 |re,.does| it happ| |000003c0| 65 6e 20 77 69 74 68 20 | 61 6e 79 20 72 65 67 75 |en with |any regu| |000003d0| 6c 61 72 69 74 79 20 6f | 72 20 70 72 65 64 69 63 |larity o|r predic| |000003e0| 74 61 62 69 6c 69 74 79 | 3f 0d 44 6f 65 73 20 69 |tability|?.Does i| |000003f0| 74 20 61 6c 77 61 79 73 | 20 68 61 70 70 65 6e 20 |t always| happen | |00000400| 77 68 65 6e 20 79 6f 75 | 20 64 6f 20 73 6f 6d 65 |when you| do some| |00000410| 74 68 69 6e 67 20 73 70 | 65 63 69 66 69 63 3f 0d |thing sp|ecific?.| |00000420| 36 2e 20 20 49 66 20 69 | 74 27 73 20 74 68 65 20 |6. 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To g| |00000530| 65 74 20 74 68 65 72 65 | 2c 20 63 6c 69 63 6b 20 |et there|, click | |00000540| 6f 6e 20 74 68 65 20 4e | 65 77 73 20 69 63 6f 6e |on the N|ews icon| |00000550| 2c 0d 61 6e 64 20 74 68 | 65 6e 20 64 6f 75 62 6c |,.and th|en doubl| |00000560| 65 20 63 6c 69 63 6b 20 | 6f 6e 20 22 70 69 70 65 |e click |on "pipe| |00000570| 6c 69 6e 65 2e 6d 61 63 | 69 6e 74 6f 73 68 22 20 |line.mac|intosh" | |00000580| 74 6f 20 73 65 65 20 74 | 68 65 0d 63 6f 6e 74 65 |to see t|he.conte| |00000590| 6e 74 73 20 6f 66 20 74 | 68 65 20 6e 65 77 73 67 |nts of t|he newsg| |000005a0| 72 6f 75 70 2e 20 20 54 | 6f 20 70 6f 73 74 20 61 |roup. 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